Terms and Conditions
Benchmark Services
Overview
This website is operated by Benchmark Services. Throughout the site, the terms “we”, “us”, and “our” refer to Benchmark Services. By accessing this website or using any of our services, you agree to be bound by these Terms and Conditions. These Terms apply to all users of the website, including customers, browsers, and anyone who contacts us or uses our services. If you do not agree with these Terms, you must not use this website or engage our services.
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates. Your continued use of the website or our services following any changes constitutes acceptance of those changes.
Use of Website
By using this website, you confirm that you are at least 18 years of age and will use the website only for lawful purposes. You agree not to misuse the website, attempt to gain unauthorized access, introduce malicious software, or disrupt the normal operation of the site. We reserve the right to restrict or terminate access to the website if misuse is suspected.
The information provided on this website is for general guidance only. While we aim to ensure that all information is accurate and up to date, we make no guarantees regarding its completeness or accuracy.
Services
Benchmark Services provides professional services including solid fuel burner installations, chimney sweeping and maintenance, fireplace alterations, and related building work. All services are subject to availability and acceptance. We reserve the right to refuse or decline work at our discretion.
All work is carried out in accordance with current building regulations and industry standards. We are fully insured and committed to delivering safe, compliant, and professional services.
Quotations and Pricing
Any quotation provided by Benchmark Services is based on the information available at the time and may be subject to change following a site inspection or if additional work is required. Quotations are valid for a limited period unless otherwise stated.
We reserve the right to amend pricing if unforeseen circumstances arise or if additional labour or materials are required to complete the work safely and correctly.
Bookings and Payment
By booking our services, you agree to provide accurate and complete information. You must ensure that reasonable and safe access is available to allow us to carry out the agreed work. Payment terms will be agreed in advance, and failure to make payment as agreed may result in suspension or cancellation of services.
We reserve the right to charge for any additional costs incurred due to inaccurate information or restricted access to the property.
Customer Responsibilities
It is the customer’s responsibility to ensure that the work area is safe and accessible. You must inform us of any known hazards, structural concerns, or relevant information that may affect the work being carried out. Benchmark Services reserves the right to stop work if unsafe conditions are identified, and we will not be liable for delays caused by such conditions.
Limitation of Liability
Benchmark Services will carry out all work with reasonable care and skill. However, we shall not be liable for any indirect, incidental, or consequential losses, including loss of income, profits, or business opportunities resulting from the use of our services.
Our total liability for any claim relating to our services shall not exceed the amount paid for the service. Nothing in these Terms excludes liability where it would be unlawful to do so.
Third Party Links
This website may include links to third party websites for your convenience. Benchmark Services does not control or accept responsibility for the content, privacy policies, or practices of third party websites. Accessing these links is at your own risk.
Privacy
Your use of this website and our services is also governed by our Privacy Policy. We are committed to protecting your personal data and handling it in accordance with UK data protection laws.
Termination
We reserve the right to terminate or suspend access to our website or services if these Terms and Conditions are violated or if we believe misuse has occurred. Any obligations and liabilities incurred prior to termination shall remain in effect.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Benchmark Services
Email: neil@benchmarkservices.co.uk