Privacy Policy

Cookie & Privacy Policy

Benchmark Services is committed to protecting your privacy and handling your personal data responsibly and in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

SECTION 1 – INFORMATION WE COLLECT

When you contact Benchmark Services through our website, email, or phone, we may collect personal information such as:

  • Your name
  • Email address
  • Phone number
  • Address
  • Any information you provide in your enquiry

We may also automatically collect technical information such as your IP address, browser type, and device information when you visit our website. This helps us improve website performance and user experience.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Respond to your enquiries
  • Provide quotes and services
  • Manage customer relationships
  • Improve our website and services
  • Comply with legal and regulatory obligations

We will only use your information for legitimate business purposes and will never sell your personal data to third parties.

SECTION 3 – CONSENT

By contacting Benchmark Services or using our website, you consent to the collection and use of your information as outlined in this policy.

You have the right to withdraw your consent at any time by contacting:

neil@benchmarkservices.co.uk

SECTION 4 – SHARING YOUR INFORMATION

We may share your information only when necessary, including:

  • To comply with legal obligations
  • To provide requested services
  • With trusted service providers who assist in operating our business

These parties are required to keep your information secure and confidential.

We do not sell or trade your personal information.

SECTION 5 – DATA SECURITY

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

While no internet transmission is completely secure, we follow industry best practices to protect your data.

SECTION 6 – COOKIES

Our website may use cookies to improve your browsing experience.

Cookies help us:

  • Understand how visitors use our website
  • Improve website performance
  • Enhance user experience

You can control or disable cookies through your browser settings.

Common cookies may include:

  • Essential cookies for website functionality
  • Performance cookies to analyse website traffic
  • Functional cookies to remember your preferences

SECTION 7 – THIRD PARTY SERVICES

Our website may use third party services such as:

  • Website hosting providers
  • Analytics tools such as Google Analytics

These services may collect anonymised usage data to help improve our website.

We are not responsible for the privacy policies of third party websites linked from our site.

SECTION 8 – YOUR RIGHTS

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent

To exercise your rights, contact:

neil@benchmarkservices.co.uk

SECTION 9 – DATA RETENTION

We only retain your personal information for as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.

SECTION 10 – CHANGES TO THIS POLICY

Benchmark Services reserves the right to update this policy at any time. Changes will be posted on this page.

SECTION 11 – CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Benchmark Services
Email: neil@benchmarkservices.co.uk